Questions, answered
The short version of pricing, self-hosting, security, and how the API works.
Is there a free plan?
Yes. The Free plan is $0 and includes 3 documents, 200 conversions per month, 1 collaboration room, and 1 API key, with community support. See the pricing page for the full comparison.
What do the paid plans include?
Start ($29/mo) raises limits to 50 documents, 10,000 conversions, 5 rooms, and 5 keys. Team ($49/mo) adds team roles with 500 documents, 100,000 conversions, 25 rooms, and 20 keys. Business ($99/mo) is 10,000 documents, 2M conversions, 250 rooms, 100 keys, an SLA, and SSO readiness.
How does authentication work?
There are two planes. A session token from login drives the account console; a per-account API key drives the data plane. Both are sent as Authorization: Bearer <token>. You can create and revoke API keys from the dashboard, up to your plan's key limit.
Can I self-host it?
Yes. It is an ASP.NET Core API backed by SQL Server, served behind IIS, and it can serve the frontend from the same origin. The API is identical whether you run it yourself or use the managed service. See self-hosting.
How is my data protected?
Passwords are hashed with PBKDF2 and never stored in plain text, sessions expire, and every API key is an isolated tenant so content never crosses account boundaries. More on the security page.
How are payments handled?
Billing runs through Stripe — card details are processed by Stripe and never touch the service. When no payment provider is configured (for example on a self-hosted evaluation), the service runs with a built-in test provider so you can exercise the flow without real charges.
What happens when I hit a plan limit?
Limits are enforced automatically per tenant. Creating a document beyond your plan's limit returns a clear 402 with an upgrade message rather than failing silently, so your integration can prompt the user to upgrade.
What can I convert?
Conversion round-trips between HTML, Markdown, and JSON using the editor's own engine, so converted output matches exactly what the editor renders. It runs in the editor runtime today and is metered per month against your plan; a managed server-side conversion endpoint is on the roadmap.